Continual Improvement Philosophy
Wilson and Gilkes have embraced Total Quality Management (TQM) and a continual improvement philosophy and have applied this to our products and services. As a result, the company has a consistent commitment to quality from the most senior management through to the most junior position.
We recognise that a company’s quality will only be as good as its people and for that reason, our continual improvement program focuses on staff recognition and training as well as process improvement.
Wilson and Gilkes are certified to ISO 9001 quality standard.